Contact Us

If you would like to collaborate, have a wholesale enquiry or would just like to say hello, we'd love to hear from you!

Simply complete the contact form or email us directly at: senna@sennajean.com.au

Senna Jean Designs is based in Melbourne, Australia

 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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FAQ's

Let us answer your questions about delivery, returns, our designs and collaborations

FAQ's

SHIPPING, SHOP ITEMS & PAYMENT

How long will my order take?

All orders are processed within 3-5 days of the date of order. Items are posted via Australia post regular post service which can take between 1-5 business days. International orders can take up to 10 working days from the date of dispatch. Express delivery is available if you are in a rush to get you item, please contact senna@sennajean.com.au if you need your order urgently.

Do you ship internationally?

Yes, Senna Jean loves to send paper goodies across the globe.

How much is postage?

Postage on all prints and cards is complementary within Australia. Shipping for frames and International orders will be calculated at the checkout

The product I want is out of stock, what should I do?

Send me an email senna@sennajean.com.au with the details of the product you are after and I will let you know when it will be next available

What if I would like to purchase my order as a gift?

Please contact senna@sennajean.com.au and I can arrange to include a personal note with the order. You could also order a card from the store and I would be happy to include your personal message in this for you.

How can I pay?

Senna Jean accept payments through PayPal which means that all major credit and debit cards are accepted. For more details, please see www.paypal.com

What is your return/exchange policy?

Senna Jean does not offer exchanges for changes of mind. Refunds are only offered if the product is faulty or damaged.

What do I do if the product I ordered is damaged or faulty?

Please contact senna@sennajean.com.au within 14 days of receiving your product. Include a photo of the damage or the fault so that we can review it.

 

OUR DESIGNS

Do you design logos?

Yes, Senna Jean loves creating branding solutions for all types of businesses

Do you collaborate with others?

I am always keen to team up and collaborate. Please be get in contact with me 

Do you have a pricelist?

All of my designs are created in a custom nature so the prices depend on the type of design and printing/finishing required. We are happy to offer a complementary quote personalised to your specifications.